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Terms of Service

These Terms of Service (the “Terms”) govern the provision of professional implementation, configuration, integration, deployment, and related technical services (the “Services”) by KUTSCHKER INTERNATIONAL, LLC, a limited liability company organized under the laws of the State of Delaware, USA, with its principal business address at 9450 SW Gemini Dr, PMB 86973, Beaverton, OR 97008, USA (operating as “VANTARIC” and hereinafter referred to as “Vantaric,” “we,” “us,” or “our”), to the business entity identified in an applicable Statement of Work (the “Client”).Services are provided pursuant to one or more written Statements of Work referencing these Terms (each, a “Statement of Work” or “SoW”). Each SoW describes the specific scope of Services, Deliverables, milestones, timelines, fees, and any project-specific terms applicable to that engagement.These Terms, together with the applicable SoW and any mutually executed Data Processing Addendum (“DPA”), form a binding agreement between Vantaric and Client (the “Agreement”).The Services are offered solely to business customers and not to consumers acting in a personal capacity.

Contents

01 SCOPE OF SERVICES02 AGREEMENT FORMATION & STRUCTURE03 FEES & PAYMENT04 CLIENT RESPONSIBILITIES05 CHANGE REQUESTS06 INTELLECTUAL PROPERTY07 SUBCONTRACTORS08 DATA PROTECTION09 WARRANTIES & DISCLAIMERS10 LIMITATION OF LIABILITY11 INDEMNIFICATION12 TERMINATION13 TRAINING & ADVISORY SERVICES14 CONFIDENTIALITY15 PUBLICITY RIGHTS16 FORCE MAJEURE17 GOVERNING LAW & DISPUTE RESOLUTION18 GENERAL PROVISIONS

1 SCOPE OF SERVICES1.1 Engagement Structure. Vantaric shall provide the Services solely pursuant to an executed or otherwise accepted SoW referencing these Terms. No Services shall be performed unless and until an applicable SoW has been executed or accepted in accordance with Section 2.1.2 Nature of Services. The Services consist of professional services relating to the implementation and deployment of defined software solutions for specified business use cases, which may include (a) configuration and integration of third-party platforms or software environments, (b) implementation of automation workflows and system architectures, and/or (c) development or deployment of custom-coded or bespoke technical components as expressly described in the applicable SoW. The Services are limited strictly to those expressly set forth in the applicable SoW.1.3 Deliverables. Any work product, documentation, configurations, code, automation flows, system designs, or other tangible outputs expressly identified in an applicable SoW as deliverables (collectively, the “Deliverables”) shall constitute Deliverables under this Agreement. No Deliverables shall be deemed included by implication, prior course of dealing, marketing materials, proposals, demonstrations, or industry practice.1.4 Client Dependencies and Materials. Performance of the Services is dependent upon Client’s timely cooperation and provision of accurate information, access credentials, data, content, approvals, and other materials reasonably required for performance (collectively, “Client Materials”). Client represents and warrants that it has all necessary rights and permissions to provide the Client Materials.1.5 Third-Party Systems. The Services may involve interaction with, integration into, or configuration of third-party platforms, tools, hosting providers, APIs, or other external systems (collectively, “Third-Party Systems”). Vantaric does not own or control Third-Party Systems and shall have no liability arising from their performance, availability, uptime, security, functionality, acts, omissions, updates, modifications, suspension, or discontinuation.1.6 No Guarantee of Outcomes. Except to the extent expressly and specifically set forth in an applicable SoW, Vantaric does not guarantee any particular financial, operational, regulatory, or performance outcome resulting from the Services or Deliverables, including any guarantee of revenue generation, profitability, cost savings, business growth, system adoption, or return on investment. Any projections, estimates, forecasts, or illustrative metrics discussed prior to execution or acceptance of an SoW are for informational purposes only and do not constitute binding commitments.1.7 AI-Assisted Systems. The Services may involve the configuration, deployment, integration, or use of artificial intelligence systems, machine learning models, or other probabilistic software systems, including third-party AI platforms (“AI Systems”).AI Systems inherently operate through probabilistic processes based on training data and model architecture and may generate outputs that are inaccurate, incomplete, biased, inconsistent, or otherwise unpredictable.Vantaric does not guarantee the accuracy, reliability, completeness, legality, or suitability of outputs generated by AI Systems. Client is solely responsible for reviewing, validating, and approving any such outputs before operational, commercial, legal, or regulatory use.1.8 Scope Control; Changes. The Services are limited to the scope described in the applicable SoW. Any modification to scope, Deliverables, timeline, or fees shall require a written amendment or change order executed by both Parties. Vantaric shall have no obligation to perform work outside the agreed scope unless and until such modification is agreed in writing. No oral statements or prior communications shall modify the scope of Services.

2 AGREEMENT FORMATION & STRUCTURE2.1 Formation of Agreement. The Agreement is formed upon the earlier of:1) execution of a SoW referencing these Terms; or
2) Client’s payment of fees specified in the applicable SoW, proposal, order confirmation, or similar document referencing these Terms.Payment constitutes acceptance of these Terms and the applicable SoW.Where the Services require the processing of Personal Data and a DPA applies, such DPA must be separately executed by both Parties and shall not be deemed accepted solely by payment.2.2 Agreement Structure. The Agreement consists of:1) these Terms;
2) the applicable SoW; and
3) any mutually executed DPA, if applicable.Each SoW is incorporated into and governed by these Terms and, together with these Terms and any executed DPA, forms part of a single integrated Agreement between the Parties. Termination of a specific SoW does not terminate the Agreement unless no SoWs remain in effect.2.3 Authority to Bind. The individual executing a SoW or completing payment on behalf of Client represents and warrants that he or she has full legal authority to bind the legal entity identified in the applicable SoW or order to the Agreement. Client shall be responsible for ensuring that any person acting on its behalf has such authority.2.4 Order of Precedence. In the event of a conflict between the documents comprising the Agreement, the following order of precedence shall apply:1) the DPA, solely with respect to matters relating to Personal Data processing;
2) the applicable SoW, solely with respect to the specific Services, Deliverables, fees, timelines, and commercial terms described therein; and
3) these Terms, which govern all other matters.A SoW may modify fees, scope, Deliverables, or timelines for the specific engagement described therein. Any such modification applies solely to the referenced engagement and does not amend these Terms generally. A SoW shall not modify any limitation of liability, indemnification obligation, intellectual property ownership provision, disclaimer, governing law, or dispute resolution provision of these Terms unless such modification expressly states that it overrides a specific identified section and is executed by authorized representatives of both Parties.If the Parties enter into a mutually executed master services agreement that expressly supersedes these Terms, such master services agreement shall govern to the extent of any inconsistency.2.5 Electronic Acceptance. Electronic signatures, click-through acceptance, electronic confirmations, and payment confirmations constitute valid and binding acceptance of the Agreement. No wet-ink signature shall be required unless expressly stated in a mutually executed written agreement.2.6 Effective Date. The date on which Vantaric receives payment of the fees specified in the applicable SoW, or, where execution of a DPA is required, the later of (a) receipt of payment or (b) full execution of the DPA (the “Effective Date”). No Services shall commence prior to the Effective Date.2.7 Commencement of Services. Unless otherwise expressly stated in the applicable SoW, Vantaric has no obligation to commence performance of the Services prior to the Effective Date.

3 FEES & PAYMENT3.1 Fees. Client shall pay the fees specified in the applicable SoW (the “Fees”). Unless otherwise expressly stated therein, all fees are due and payable in full prior to commencement of the Services. Any alternative payment structure, including milestone-based or installment payments, must be expressly set forth in the applicable SoW.3.2 Invoicing and Payment. Unless otherwise specified in the applicable SoW, fees are due immediately upon issuance of invoice. All payments shall be made in United States Dollars (USD) unless otherwise agreed in writing and shall be made without setoff, deduction, or withholding except as required by law.3.3 Taxes. Fees are exclusive of all applicable taxes, levies, duties, or governmental assessments, including value-added tax (VAT), goods and services tax (GST), or sales tax. Client is responsible for all such taxes, excluding taxes based solely on Vantaric’s net income.3.4 Refunds. Except as expressly provided in an applicable SoW, all fees are non-refundable. No refund rights, performance guarantees, or remediation obligations shall apply unless expressly set forth in the applicable SoW. In the absence of such express provision, Client shall not be entitled to any refund, credit, or setoff, except as expressly provided in Section 9.1.3.5 Suspension for Non-Payment. If any undisputed amount is not paid when due, Vantaric may, upon written notice to Client, suspend performance of the Services until such amount is paid in full. Suspension does not relieve Client of its payment obligations.3.6 Late Payment. Any undisputed amounts not paid when due shall accrue interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower, calculated from the due date until paid in full. Client shall reimburse Vantaric for all reasonable costs incurred in collecting overdue amounts, including attorneys’ fees.

4 CLIENT RESPONSIBILITIES4.1 Cooperation and Access. Client shall provide timely cooperation and assistance reasonably requested by Vantaric in connection with the Services, including access to relevant personnel, systems, accounts, credentials, documentation, data, and other materials necessary for performance as described in the applicable SoW. Client shall designate a primary contact with sufficient authority to make project-related decisions and provide approvals on its behalf in connection with the Services.4.2 Accuracy of Information. Client is solely responsible for the accuracy, completeness, and legality of all information, data, materials, content, instructions, and specifications provided to Vantaric in connection with the Services (collectively, “Client Inputs”). Vantaric shall be entitled to rely on all Client Inputs without independent verification and shall have no liability arising from any inaccuracies, omissions, or illegality therein.4.3 Compliance with Laws. Client shall be solely responsible for ensuring that its business operations, data processing activities, marketing activities, and use of any Deliverables or Third-Party Systems comply with all applicable laws, regulations, and industry standards. Vantaric does not provide legal, tax, accounting, or regulatory advice.4.4 Third-Party Licenses and Accounts. Unless expressly stated otherwise in the applicable SoW, Client is solely responsible for procuring, maintaining, and paying for all licenses, subscriptions, accounts, hosting arrangements, and access rights required for any Third-Party Systems used in connection with the Services.4.5 Delays Caused by Client. Any delay in performance caused by Client’s failure to provide accurate, complete, and timely cooperation, approvals, access, Client Materials, or other materials or inputs required under the applicable SoW shall result in a reasonable extension of the applicable timelines. Vantaric shall not be liable for any delay, deficiency, or increased cost resulting from such failure.4.6 Non-Cooperation. If Client materially fails to provide required cooperation or access and such failure continues for fourteen (14) days following written notice, Vantaric may suspend performance or terminate the applicable SoW for cause. In such event, Client shall remain obligated to pay:1) all fees paid prior to suspension or termination, which shall be non-refundable; and
2) all fees accrued or earned for Services performed through the effective date of suspension or termination, including fees associated with completed milestones, work in progress, and reserved resources.4.7 Client Representations. Client represents and warrants that (a) it has all necessary rights, permissions, and authority to provide Client Materials and instructions to Vantaric; and (b) the engagement of Vantaric and the performance of the Services in accordance with Client’s instructions will not violate any agreement, law, or obligation owed to any third party.

5 CHANGE REQUESTS5.1 Change Requests. Either Party may request modifications to the scope of Services, Deliverables, milestones, timelines, or fees described in an applicable SoW (a “Change Request”).5.2 Binding Effect. No Change Request shall be binding unless and until memorialized in a written amendment or change order (each, a “Change Order”) executed by authorized representatives of both Parties. Vantaric shall have no obligation to perform any work outside the scope of the applicable SoW unless such amendment or change order has been executed.5.3 Out-of-Scope Work. If Client requests work that Vantaric reasonably determines to be outside the agreed scope, Vantaric may decline such request or perform such work at its then-current professional service rates or as otherwise agreed in writing.5.4 Timeline Adjustments. Change Orders executed pursuant to Section 5.2 may result in reasonable adjustments to project timelines and delivery schedules.

6 INTELLECTUAL PROPERTY6.1 Pre-Existing Materials. Each Party retains all right, title, and interest in and to any intellectual property, whether tangible or intangible, including materials, software, tools, utilities, documentation, methodologies, frameworks, templates, libraries, data schemas, taxonomies, models, model configurations, artificial intelligence systems, evaluation methodologies, deployment scripts, architectural designs, know-how, and other proprietary materials owned or developed by such Party prior to or independently of the Agreement, including any modifications, enhancements, or derivative works thereof (collectively, “Pre-Existing Materials”). Except as expressly set forth herein, no rights in a Party’s Pre-Existing Materials are transferred or assigned under the Agreement.6.2 Ownership of Deliverables. Subject to Client’s full payment of all fees due under the applicable SoW, and except as provided in Section 6.3, Vantaric hereby assigns to Client all right, title, and interest in and to the Deliverables expressly identified in that SoW as being created specifically for Client. The foregoing assignment is effective automatically upon full payment and does not require any further instrument.Such assignment applies solely to Deliverables created uniquely for Client and does not include Vantaric’s Pre-Existing Materials or any Retained Materials, even if incorporated into or embedded within the Deliverables.To the extent any Deliverable includes elements that are not capable of assignment under applicable law, Vantaric grants Client a perpetual, worldwide, non-exclusive, royalty-free license to use such elements solely as incorporated into the Deliverables.6.3 Retained Materials. Notwithstanding Section 6.2, Vantaric retains all right, title, and interest in and to:1) all Pre-Existing Materials;
2) any reusable methodologies, frameworks, tools, automation logic, system architectures, and related materials developed or refined in the course of providing the Services and capable of reuse across clients (“Retained Materials”);
3) any generalized know-how, techniques, concepts, processes, expertise, insights, or skills acquired or developed in performing the Services under the Agreement; and
4) all improvements, modifications, and derivative works of the foregoing.For clarity, the mere embedding or utilization of Retained Materials within Deliverables shall not transfer ownership of such Retained Materials to Client.6.4 License to Embedded Retained Materials. To the extent Retained Materials are incorporated into Deliverables assigned to Client, Vantaric grants Client a perpetual, worldwide, non-exclusive, royalty-free license to use such Retained Materials solely as incorporated within the Deliverables and solely for Client’s internal business purposes.Client shall have no right to extract, commercialize, sublicense, distribute, or otherwise exploit Retained Materials independently of the Deliverables.6.5 Configurations and Third-Party Systems. Where the Services involve configuration, customization, or implementation of Third-Party Systems:1) Client retains ownership of its accounts, data, and configured instances within such Third-Party Systems;
2) ownership of the underlying Third-Party Systems remains with their respective providers; and
3) Vantaric retains ownership of any reusable configuration logic, structural templates, automation flows, architectural frameworks, integration methodologies, or abstracted system design elements reflected in such configurations.Nothing in the Agreement shall be construed to transfer or assign ownership of any Third-Party Systems.6.6 Source Code and Deliverable Format. Unless expressly stated in the applicable SoW, Vantaric has no obligation to deliver source code, raw repositories, internal tooling, development environments, configuration files, build pipelines, or similar materials. Delivery obligations, including any obligation to deliver source code, shall be strictly limited to the form and format expressly described in the applicable SoW.6.7 No Implied Exclusivity. Except where expressly stated in an applicable SoW, nothing in the Agreement shall be construed to grant Client exclusivity with respect to any Deliverables, artificial intelligence systems, model architectures, methodologies, frameworks, automation flows, or implementation approaches. Vantaric retains the unrestricted right to provide services to other clients, including services similar or identical to those provided to Client, provided that Vantaric does not disclose Client’s Confidential Information.6.8 Reuse of Generalized Learnings. Vantaric may use, reproduce, modify, and incorporate into its general knowledge base any non-client-specific and generalized ideas, concepts, techniques, architectural approaches, workflows, automation patterns, evaluation methods, and insights derived from performing the Services, provided that such use does not disclose or incorporate Client’s Confidential Information. This right includes application of anonymized and abstracted learnings across different clients and engagements.6.9 Client Materials. Client retains all right, title, and interest in and to Client Materials. Client grants Vantaric a non-exclusive, worldwide, royalty-free license to use Client Materials solely for purposes of performing the Services.Client represents and warrants that it has all necessary rights to grant such license.Upon termination or completion of the applicable SoW, Vantaric shall, upon written request, return or delete Client Materials in its possession, except to the extent retention is required by applicable law, necessary for defense of legal claims, or retained in routine backup systems subject to continued confidentiality obligations.6.10 Reservation of Rights. Except for the limited rights expressly granted herein, no license, assignment, transfer, or other rights are granted by implication, estoppel, or otherwise. All rights not expressly granted are reserved.6.11 Further Assurances. Client shall, upon Vantaric’s reasonable request and at Vantaric’s expense, execute such documents and take such further actions as may be reasonably necessary to confirm or evidence the ownership, assignment, and license provisions set forth in this Section.

7 SUBCONTRACTORS7.1 Right to Engage Subcontractors. Vantaric may, in its sole discretion, engage affiliates, independent contractors, consultants, or other third parties (collectively, “Subcontractors”) to perform all or any portion of the Services.7.2 No Consent Requirement. Client’s consent shall not be required for Vantaric to engage Subcontractors, except to the extent mandatory applicable law expressly requires such consent and such requirement cannot be contractually waived.7.3 Responsibility. Vantaric shall remain responsible for the performance of the Services in accordance with the Agreement notwithstanding its use of Subcontractors.7.4 Confidentiality and Data Protection. Vantaric shall ensure that any Subcontractor with access to Confidential Information or Personal Data is bound by written confidentiality and data protection obligations no less protective than those set forth in the Agreement and any applicable DPA.7.5 No Partnership or Agency. Nothing in the Agreement shall be construed to create any partnership, joint venture, employment, or agency relationship between Client and any Subcontractor.7.6 Disclosure of Subcontractors. Except as expressly required under an applicable DPA or applicable law, Vantaric shall have no obligation to disclose the identity, location, or geographic jurisdiction of Subcontractors.7.7 Staffing Discretion. Vantaric retains sole discretion over personnel and staffing decisions relating to the Services. Any identification of specific individuals in proposals, presentations, or SoW is for informational purposes only and does not constitute a commitment that such individuals will perform the Services.7.8 Non-Solicitation. During the term of the applicable SoW and for a period of twelve (12) months thereafter, Client shall not, without Vantaric’s prior written consent, directly solicit for employment or engagement any employee or Subcontractor of Vantaric who materially participated in the performance of the Services under that SoW. General solicitations not specifically directed at such individuals shall not constitute a breach of this Section.

8 DATA PROTECTION8.1 Applicability. To the extent Vantaric processes Personal Data on behalf of Client in connection with the Services, such processing shall be governed exclusively by a mutually executed DPA. Capitalized data protection terms not otherwise defined in these Terms shall have the meanings assigned to them in the applicable DPA or, if no DPA is executed, under applicable data protection laws. In the event of any conflict between these Terms and the DPA with respect to Personal Data processing, the DPA shall control.8.2 Scope of Processing. Vantaric shall process Personal Data solely for the purpose of providing the Services described in the applicable SoW and in accordance with Client’s documented instructions as set forth in the Agreement and the DPA.8.3 No Independent Controller Role. Unless expressly agreed otherwise in writing, Vantaric acts solely as a processor (or service provider, where applicable under relevant data protection laws) with respect to Personal Data processed on behalf of Client and does not determine the purposes or means of such processing.8.4 International Transfers. Where Personal Data is transferred internationally, the Parties shall rely on appropriate transfer mechanisms as specified in the DPA, including, where applicable, standard contractual clauses or other legally recognized safeguards.8.5 Security Measures. Vantaric shall implement reasonable and appropriate technical and organizational measures to protect Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, alteration, or disclosure, as further described in the DPA.8.6 Client Responsibility. Client remains solely responsible for determining the lawfulness of the processing of Personal Data and for obtaining any necessary consents or legal bases required under applicable data protection laws.8.7 No Legal Advice. Vantaric does not provide legal advice regarding data protection compliance.

9 WARRANTIES & DISCLAIMERS9.1 Limited Services Warranty. Vantaric warrants that the Services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards for similar services. Client must notify Vantaric in writing of any alleged breach of this warranty within thirty (30) days after completion of the applicable Services. Client’s sole and exclusive remedy for a proven breach of this warranty shall be, at Vantaric’s sole discretion, (a) re-performance of the non-conforming Services, or (b) a refund of fees paid for the specific non-conforming Services.The foregoing warranty does not apply to any non-conformity resulting from (i) misuse, modification, or alteration of the Services or Deliverables by Client or any third party, (ii) use in combination with Third-Party Systems not specified in the applicable SoW, or (iii) Client’s failure to follow documented instructions.9.2 DISCLAIMER OF OTHER WARRANTIES. EXCEPT AS EXPRESSLY SET FORTH IN SECTION 9.1, THE SERVICES AND ANY DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND VANTARIC DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, INTEROPERABILITY, RESULTS OBTAINED FROM USE, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. VANTARIC DOES NOT WARRANT THAT THE SERVICES OR DELIVERABLES WILL BE ERROR-FREE, UNINTERRUPTED, OR COMPATIBLE WITH ALL SYSTEMS, AND DISCLAIMS RESPONSIBILITY FOR DEFECTS NOT CAUSED BY VANTARIC.9.3 Third-Party Systems. Vantaric provides no warranty, representation, or guarantee regarding any Third-Party Systems. All Third-Party Systems are provided subject solely to the terms and conditions of their respective providers.WITHOUT LIMITING THE FOREGOING, VANTARIC MAKES NO WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR PERFORMANCE OF OUTPUTS GENERATED BY AI SYSTEMS OR OTHER PROBABILISTIC SOFTWARE TOOLS USED IN CONNECTION WITH THE SERVICES.9.4 Exclusive Remedies. The remedies expressly set forth in this Section constitute Client’s sole and exclusive remedies for any breach of warranty relating to the Services or Deliverables.

10 LIMITATION OF LIABILITY10.1 EXCLUSION OF CERTAIN DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF ANTICIPATED SAVINGS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, LOSS OF USE, COST OF SUBSTITUTE SERVICES, BUSINESS INTERRUPTION, OR LOSS OF DATA, ARISING OUT OF OR RELATING TO THE AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.10.2 LIABILITY CAP. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A PARTICULAR SOW SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO VANTARIC UNDER THAT SOW DURING THE TWELVE (12) MONTHS PRECEDING THE FIRST EVENT GIVING RISE TO THE CLAIM.10.3 Scope of Limitation. The limitations set forth in this Section apply to all claims, causes of action, and theories of liability, whether based in contract, tort (including negligence), strict liability, misrepresentation, restitution, or otherwise, and apply notwithstanding any failure of the essential purpose of any limited remedy.10.4 Exceptions. Nothing in this Agreement excludes or limits liability for (a) fraud or willful misconduct, or (b) any liability that cannot be excluded or limited under applicable law.

11 INDEMNIFICATION11.1 CLIENT INDEMNIFICATION. CLIENT SHALL INDEMNIFY, DEFEND, AND HOLD HARMLESS VANTARIC, ITS AFFILIATES, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS, AND SUBCONTRACTORS FROM AND AGAINST ANY AND ALL THIRD-PARTY CLAIMS, DEMANDS, ACTIONS, PROCEEDINGS, DAMAGES, LIABILITIES, LOSSES, FINES, PENALTIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES) ARISING OUT OF, RELATING TO, OR RESULTING FROM:1) Client Materials, Client Inputs, or any content, data, instructions, or materials provided by or on behalf of Client;
2) Client’s use, misuse, or modification of the Deliverables or Third-Party Systems;
3) Client’s violation of applicable law, regulation, or industry standard;
4) any allegation that Client Materials or Client Inputs infringe, misappropriate, or otherwise violate any intellectual property right or other right of a third party; or
5) Client’s breach of the Agreement.11.2 Conditions. Vantaric shall:1) promptly notify Client in writing of any indemnifiable claim, provided that failure to provide prompt notice shall not relieve Client of its obligations except to the extent such failure materially prejudices Client’s ability to defend the claim;
2) allow Client to control the defense and settlement of such claim, provided that Client may not settle any claim in a manner that imposes liability or admission of fault on Vantaric without Vantaric’s prior written consent; and
3) provide reasonable cooperation at Client’s expense.11.3 Exclusions. Client shall have no indemnification obligation to the extent a claim arises directly from Vantaric’s willful misconduct or fraud.11.4 Limitation. All indemnification obligations under this Section are subject to the limitations of liability set forth in Section 10.

12 TERMINATION12.1 Termination for Convenience. Client may not terminate an applicable SoW providing for fixed-scope, fixed-fee, or milestone-based Services for convenience after the Effective Date, unless otherwise expressly stated in such SoW. Payment of fees reserves Vantaric’s capacity and resources and is non-refundable except as expressly provided herein.To the extent a SoW includes recurring, subscription-based, or retainer Services, either Party may terminate such recurring Services upon thirty (30) days’ prior written notice, unless expressly stated otherwise therein.For recurring or subscription-based Services billed through an automated payment platform designated by Vantaric, cancellation through such platform shall constitute written notice effective as of the date of cancellation.12.2 Termination for Cause. Either Party may terminate the applicable SoW upon written notice if the other Party materially breaches the Agreement and fails to cure such breach within fourteen (14) days after receiving written notice describing the breach in reasonable detail.If Client terminates an applicable SoW due to Vantaric’s uncured material breach, Client shall be entitled to a refund calculated as follows:1) for milestone-based engagements, prepaid fees attributable to unachieved milestones;
2) for lump-sum prepaid engagements without defined milestones, the pro rata portion of prepaid fees corresponding to Services not performed as of the effective date of termination; and
3) for recurring or retainer Services, fees prepaid for periods following the effective date of termination.In all cases, no refund shall apply to:1) Services already performed;
2) completed milestones;
3) work in progress performed in accordance with the Agreement prior to termination;
4) resources irrevocably committed in reasonable reliance on the applicable SoW for purposes of performing the Services; or
5) non-cancellable third-party costs incurred in connection with performance of the applicable SoW, including costs incurred on Client’s behalf.12.3 Termination Under DPA. Where an executed DPA grants a Party the right to terminate Services or the Agreement, including due to unresolved objections to Sub-Processors in accordance with the DPA, exercise of such right shall result in termination of the SoW to which the DPA relates.Any financial consequences of such termination shall be governed exclusively by Sections 12.2 and 12.4. Exercise of a termination right under a DPA shall not, in itself, constitute a breach of the Agreement.12.4 Effect of Termination. Except as expressly provided in Section 12.2 or in an applicable SoW, all fees are non-refundable. Termination of an applicable SoW shall not relieve Client of its obligation to pay:1) all fees paid prior to termination, which shall be non-refundable except as expressly provided in Section 12.2;
2) all fees accrued or earned for Services performed through the effective date of termination;
3) fees associated with completed milestones, work in progress, or resources irrevocably committed in reliance on the SoW prior to termination; and
4) any non-cancellable third-party costs incurred on Client’s behalf in connection with the Services.Termination of an applicable SoW shall not affect the continued validity of these Terms with respect to any remaining SoWs then in effect. If no SoW remains in effect, the Agreement shall terminate automatically, subject to Section 12.6.12.5 Suspension Rights. Vantaric may suspend performance in accordance with Section 3.5 or Section 4.6. Suspension does not constitute termination and does not relieve Client of payment obligations.12.6 Survival. Termination or expiration of the Agreement or any SoW shall not affect the rights and obligations of the Parties that by their nature are intended to survive, including Sections 3 (Fees & Payment), 6 (Intellectual Property), 7 (Subcontractors), 8 (Data Protection), 9 (Warranties Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 14 (Confidentiality), 17 (Governing Law & Dispute Resolution), 18 (General Provisions, to the extent applicable), and any other provisions that expressly or by implication survive termination.

13 TRAINING & ADVISORY SERVICES13.1 Scope. To the extent expressly set forth in an applicable SoW, Vantaric may provide training sessions, workshops, advisory services, strategic consulting, technical consulting, assessments, or other informational services (collectively, “Advisory Services”).13.2 Informational Nature. Advisory Services are informational and consultative in nature. Unless expressly stated otherwise in the applicable SoW, Advisory Services do not constitute legal, regulatory, tax, accounting, or other licensed professional advice.13.3 No Guarantee of Adoption or Outcome. Vantaric does not guarantee that Client will successfully implement, adopt, or execute any recommendation, strategy, or guidance provided as part of the Advisory Services. Client remains solely responsible for all business, technical, operational, compliance, and implementation decisions.13.4 No Certification or Accreditation. Participation in any training or workshop does not result in certification, accreditation, or professional qualification unless expressly stated in writing in the applicable SoW.13.5 Non-Binding Recommendations. All opinions, analyses, projections, forecasts, models, performance estimates, system-generated insights, or strategic recommendations provided in connection with Advisory Services are non-binding and provided “as is.” Vantaric shall have no liability arising from Client’s reliance on or implementation of such recommendations, except to the extent expressly provided under Section 9.1.13.6 Hourly or Time-Based Services. Where Advisory Services are provided on a time and materials, hourly, or day-rate basis, Client shall pay fees in accordance with the applicable SoW. In the absence of an express SoW, Vantaric’s then-current professional service rates shall apply.

14 CONFIDENTIALITY14.1 Definitions. “Confidential Information” means any non-public information disclosed by one Party (“Disclosing Party”) to the other Party (“Receiving Party”), whether in written, oral, electronic, visual, or other form, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, without limitation, business plans, financial information, pricing, customer information; technical data, software, source code, deployment scripts, implementation methodologies, models, prompt libraries, system architectures, product designs, security configurations, and know-how; access credentials, authentication tokens, API keys, login information, and system access configurations; Personal Data; and the terms of the Agreement.14.2 Exclusions. Confidential Information does not include information that the Receiving Party can demonstrate: (a) is or becomes publicly available through no breach of the Agreement; (b) was lawfully known to the Receiving Party prior to disclosure without restriction; (c) is lawfully received from a third party without breach of any obligation of confidentiality; or (d) is independently developed by the Receiving Party without use of or reference to the Disclosing Party’s Confidential Information.14.3 Obligations. The Receiving Party shall (a) use Confidential Information solely for purposes of performing or exercising rights under the Agreement; (b) not disclose Confidential Information to any third party except to its employees, affiliates, contractors, advisors, or Subcontractors who have a need to know such information for purposes of the Agreement and who are bound by confidentiality obligations no less protective than those set forth herein; and (c) protect Confidential Information using at least the same degree of care it uses to protect its own confidential information of similar nature, and in no event less than reasonable care.14.4 Compelled Disclosure. If the Receiving Party is required by law, regulation, or valid legal process to disclose Confidential Information, it shall, to the extent legally permitted, provide prompt written notice to the Disclosing Party and reasonably cooperate, at the Disclosing Party’s expense, in seeking a protective order or other appropriate remedy. The Receiving Party shall disclose only that portion of Confidential Information legally required.14.5 Return or Destruction. Upon termination of the Agreement or upon written request of the Disclosing Party, the Receiving Party shall promptly return or destroy within a reasonable period not to exceed thirty (30) days following such request all Confidential Information in its possession or control, except that the Receiving Party may retain copies to the extent required by applicable law or retained in routine backup systems, subject to continued confidentiality obligations.Upon termination of a specific SoW, the Disclosing Party may request return or destruction of Confidential Information disclosed in connection with that SoW.Notwithstanding the foregoing, the Receiving Party shall not be required to return or destroy Confidential Information to the extent retention is reasonably necessary to perform ongoing obligations under the Agreement.If return or destruction materially impairs the Receiving Party’s ability to perform its obligations under the applicable SoW, the Receiving Party may suspend performance without constituting breach upon written notice until the Parties agree on an appropriate resolution. The Parties shall confer in good faith within a reasonable period not to exceed fifteen (15) days to determine whether to amend the SoW, issue a Change Order, or terminate the affected SoW pursuant to Section 12. Any such termination shall be governed by Sections 12.2 and 12.4.14.6 Duration. The obligations set forth in this Section shall continue for five (5) years following termination or expiration of the applicable SoW under which the Confidential Information was disclosed; provided, however, that with respect to trade secrets, such obligations shall continue for so long as such information qualifies as a trade secret under applicable law.14.7 Injunctive Relief. The Parties acknowledge that unauthorized disclosure or use of Confidential Information may cause irreparable harm for which monetary damages may be inadequate. Accordingly, the Disclosing Party shall be entitled to seek equitable relief, including injunctive relief, in addition to any other remedies available at law or in equity.

15 PUBLICITY RIGHTS15.1 Reference Rights. Unless otherwise expressly agreed in writing, Vantaric may identify Client as a customer and reference Client’s name and logo for portfolio, marketing, and business development purposes, including on Vantaric’s website, social media channels, presentations, case studies, and other marketing materials.15.2 No Endorsement. Vantaric shall not imply that Client endorses Vantaric or its Services beyond the fact of the professional engagement, and shall not disclose Confidential Information in connection with any permitted reference.15.3 Opt-Out. Client may withdraw consent to public reference upon written notice; provided, however, that such withdrawal shall not require removal of references in materials already distributed or published prior to receipt of such notice.15.4 Reciprocal Use. Client may reference Vantaric’s name and logo in factual descriptions of the engagement, provided that such reference does not imply endorsement beyond the scope of the Services and does not disclose Confidential Information.

16 FORCE MAJEURE16.1 Force Majeure Events. Neither Party shall be liable for any delay or failure to perform its obligations under the Agreement, excluding payment obligations, to the extent such delay or failure results from events beyond its reasonable control, including acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, labor disputes, governmental actions, embargoes, sanctions, interruptions of utilities or telecommunications, cyberattacks not caused by the affected Party’s gross negligence, or failures of third-party service providers.16.2 Notice and Mitigation. The affected Party shall provide written notice of the Force Majeure event as soon as reasonably practicable and shall use commercially reasonable efforts to mitigate its impact and resume performance as soon as reasonably practicable.16.3 Extended Force Majeure. If a Force Majeure event continues for more than sixty (60) consecutive days and materially prevents performance of a substantial portion of the Services, either Party may terminate the affected SoW upon written notice. In such event, Client shall pay for Services performed through the effective date of termination, and no Party shall have further liability arising solely from such termination.

17 GOVERNING LAW & DISPUTE RESOLUTION17.1 Governing Law. The Agreement and any dispute, claim, or controversy arising out of or relating to it shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of laws principles.17.2 Good Faith Resolution. The Parties shall first attempt in good faith to resolve any dispute through informal discussions. Either Party may initiate such process by written notice describing the dispute in reasonable detail. If the Parties are unable to resolve the dispute within thirty (30) days following such notice, the dispute shall be resolved as set forth below.17.3 Arbitration. Any dispute not resolved pursuant to Section 17.2 shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The seat of arbitration shall be New York, New York. The arbitration shall be conducted in English by a single arbitrator. Judgment upon the award rendered may be entered in any court of competent jurisdiction.The arbitration may be conducted in person, remotely by videoconference, or by submission of documents only, as determined by the arbitrator in light of the circumstances of the dispute. The Parties agree to cooperate in good faith to facilitate efficient and cost-effective proceedings.17.4 Interim Relief. Nothing in this Section shall preclude either Party from seeking interim, provisional, or injunctive relief in any court of competent jurisdiction, including courts located in Delaware or New York, to protect its rights pending the outcome of arbitration.17.5 Waiver of Jury Trial. To the extent any dispute is brought in court, the Parties knowingly and irrevocably waive any right to trial by jury.17.6 Limitation Period. Any claim arising out of or relating to the Agreement must be commenced within one (1) year after the cause of action accrues, or it shall be permanently barred, except to the extent such limitation is prohibited by applicable law.17.7 Mandatory Law Carve-Out. To the extent mandatory law of the Client’s jurisdiction applies and cannot be contractually waived, such law shall prevail solely to that extent.

18 GENERAL PROVISIONS18.1 Independent Contractors. The Parties are independent contractors. Nothing in the Agreement shall be construed to create any partnership, joint venture, fiduciary, employment, or agency relationship between the Parties. Neither Party has authority to bind the other.18.2 Assignment. Client may not assign or transfer the Agreement, in whole or in part, without Vantaric’s prior written consent. Vantaric may assign or transfer the Agreement, in whole or in part, without consent in connection with any merger, acquisition, corporate reorganization, change of control, or sale of all or substantially all of its assets. Any assignment in violation of this Section shall be null and void.18.3 Amendment; Waiver. No amendment, modification or waiver of any provision of the Agreement shall be effective unless in writing and signed by authorized representatives of both Parties. No failure or delay in exercising any right shall constitute a waiver of such right.18.4 Notices. All notices under the Agreement shall be in writing and shall be deemed given when delivered by recognized courier, certified mail, or email to the addresses specified in the applicable SoW, provided that email shall be deemed received on the next business day following transmission, provided no delivery failure notice is received.18.5 Entire Agreement. The Agreement constitutes the entire agreement between the Parties with respect to its subject matter and supersedes all prior or contemporaneous understandings, proposals, or communications, whether written or oral.18.6 Severability. If any provision of the Agreement is held invalid or unenforceable, such provision shall be modified to the minimum extent necessary to render it enforceable while preserving its original intent, and the remaining provisions shall remain in full force and effect.18.7 Client Terms Rejected. Any additional or conflicting terms proposed by Client, including in purchase orders or other documents, are rejected and shall have no force or effect unless expressly agreed in a writing signed by an authorized representative of Vantaric.18.8 No Third-Party Beneficiaries. Except as expressly provided otherwise in the Agreement, nothing herein is intended to confer any rights, remedies, or obligations upon any person other than the Parties and their permitted successors and assigns.18.9 Interpretation. Headings are for convenience only and shall not affect interpretation. Words in the singular include the plural and vice versa. The terms “including” and “include” mean “including, without limitation,” unless expressly stated otherwise. Capitalized terms have the meanings assigned to them in the Agreement.18.10 Independent Counsel. Each Party acknowledges that it has read and understands the Agreement and has had the opportunity to seek independent legal and tax advice prior to entering into it.18.11 Governing Language. The Agreement is drafted in the English language. If translated into another language, the English version shall control in the event of any conflict.Last Updated: 2026-01-01

Privacy Policy

This Privacy Policy defines the data governance frameworks, operational boundaries, and statutory compliance obligations observed by Vantaric. It delineates the protective protocols implemented to safeguard first-party commercial metadata and client-directed operational datasets.

Contents

01 CORPORATE IDENTITY AND SCOPE02 INFORMATION WE COLLECT03 HOW WE USE YOUR INFORMATION04 TRACKING TECHNOLOGIES & COOKIES05 THIRD-PARTY CLIENT DATA PROCESSING06 DATA TRANSFER AND INFRASTRUCTURE07 AUTOMATED MOBILE COMMUNICATIONS08 DATA SECURITY, RETENTION, AND ISOLATION09 DATA CONTROL, RIGHTS, AND CONTACT

1 CORPORATE IDENTITY AND SCOPE1.1 Legal Entity Identification. The website located at vantaric.com (the “Site”), alongside all associated digital communications, software environments, workflow systems, and related operational infrastructure, is owned and operated exclusively by KUTSCHKER INTERNATIONAL, LLC, a limited liability company organized under the laws of the State of Delaware, USA (hereinafter referred to as the “Company”). All contractual, financial, and data liabilities generated under the professional brand identity Vantaric (hereinafter referred to as “Vantaric,” “we,” “us,” or “our”) reside solely with the Company.1.2 Commercial Restrictions. Our services, technical configurations, and digital properties are tailored exclusively for corporate business enterprises, institutional entities, and commercial partners (B2B interactions). In strict alignment with our Terms of Service (the “Terms”), our processing activities are not directed toward retail consumers or individuals acting in a personal, household, or non-commercial capacity.1.3 Scope of Operations. Our operational framework encompasses the strategic design, technical deployment, and ongoing management of automation systems, software integrations, artificial intelligence implementations, and custom workflow deployments. The provision of these professional services is governed exclusively and concurrently by our Terms, bilateral executed service or partnership agreements, and project-specific Statements of Work (each, an “SoW”).1.4 Minor Data Exclusion. Vantaric’s business properties, communication systems, and service ecosystems are directed exclusively to business representatives who have attained the legal age of majority in their respective jurisdictions. In accordance with the United States Children’s Online Privacy Protection Act (COPPA) and corresponding international child privacy frameworks, we do not knowingly collect, process, or maintain data from individuals under thirteen (13) years of age.1.5 Regulatory Framework Alignment. Vantaric designs its data handling practices to maintain reasonable alignment with applicable business-to-business privacy frameworks across major jurisdictions. Our system configurations are designed to respect the underlying privacy protections established across major global jurisdictions, including, without limitation, the United States State Privacy Acts (such as the California Consumer Privacy Act), the United Kingdom Data Protection Act, the European General Data Protection Regulation (GDPR), the Australian Privacy Act, the New Zealand Privacy Act, Brazil’s Lei Geral de Proteção de Dados (LGPD), and South Africa’s Protection of Personal Information Act (POPIA).1.6 Controller and Processor Roles. Vantaric’s role with respect to personal data varies depending upon the nature of the interaction and the source of the information being processed.When individuals interact directly with the Site, submit inquiry forms, schedule consultations, correspond with Vantaric personnel, or otherwise provide information to Vantaric directly, Vantaric acts as the Data Controller and determines the purposes and means of processing such information.When Vantaric processes datasets, repositories, communication records, or other information provided by a business customer that has entered into an executed SoW with Vantaric (the “Client”), Vantaric acts solely as a Data Processor (or equivalent statutory designation under applicable law) and processes such information exclusively on behalf of and under the instructions of the Client acting as the Data Controller.Nothing within this Privacy Policy shall be interpreted as transferring ownership, control, or independent decision-making authority over Client-provisioned datasets to Vantaric.

2 INFORMATION WE COLLECT2.1 Voluntary Information Provided by You. We collect personal data directly when an individual submits an inbound inquiry form, books an advisory session via calendar applications, or initiates direct business correspondence. This information is limited to standard business identifiers, including:— Full professional names, corporate job titles, and institutional roles;
— Business email addresses and direct corporate telephone numbers;
— Corporate entity names, professional website URLs, and geographic office locations;
— Professional social media profiles (such as corporate LinkedIn URLs); and
— Supplemental contextual information voluntarily provided during business consultations or logged within relationship management records.2.2 Commercial Evaluation Metadata. Throughout the pre-contractual evaluation, discovery, systems auditing, and negotiation phases of our business lifecycle, prospective customers, business partners, and Clients may provide organizational information to facilitate technical compatibility assessments, commercial evaluations, and project scoping activities. This metadata encompasses corporate performance metrics, core Key Performance Indicators (KPIs), software asset inventories, estimated data repository volumes, and associated process-performance analytics.2.3 Technical Telemetry Logging. To preserve Site security, system resilience, and firewall stability, our infrastructure automatically captures standard, non-identifying telemetry metadata during your interactions with the Site. This protocol records Internet Protocol (IP) addresses, approximate geographic location information, browser types and configurations, operating system parameters, chronological access timestamps, page interaction durations, and associated log data.This technical metadata is processed primarily in aggregate form to optimize Site stability. Vantaric does not cross-reference this data with identifying datasets for profile-building or behavioral tracking purposes.2.4 Client Testimonials and Endorsements. Vantaric processes the professional identifiers of authorized personnel who voluntarily submit performance evaluations, commercial testimonials, or case study metrics for our business development materials. Any identification data compiled under this Section represents authentic business outcomes, is reviewed for factual accuracy prior to public rendering, and complies with relevant commercial endorsement guidelines.2.5 Communication Channels and Systems. Vantaric may process information through various communication channels, software systems, integration environments, and messaging platforms used in connection with its services, including:— SMS and Telephony Systems. Automated, bidirectional Short Message Service (SMS), Application-to-Person (A2P) communication vectors, and telecommunication network paths.
— Messaging Platforms. Interactive communication workflows routing via official API instances, including but not limited to the Meta WhatsApp Business API or alternative digital messaging platforms.
— Email Systems. Automated email qualification loops, automated routing hooks, programmatic sequence delivery, and customer engagement tracking systems.
— Voice Communication and AI Systems. AI-powered voice systems, speech synthesis technologies, real-time conversational telephony routing, and associated voice recordings or textual transcript logging.
— Integration and Automation Platforms. Automated database synchronizations, programmatic integration webhooks, and automated system configurations designed to support first-party and Client interactions.2.6 Categories of Information Processed. For transparency and regulatory alignment purposes, the categories of information processed by Vantaric may include:— Contact Data: Names, job titles, business email addresses, telephone numbers, and company names.
— Technical Data: IP addresses, browser configurations, operating system information, access logs, and session metadata.
— Commercial Data: Business metrics, KPIs, software inventories, workflow performance analytics, and operational assessments.
— Communication Data: Email correspondence, consultation notes, support interactions, messaging records, and voice transcripts.
— Testimonial Data: Professional identifiers, endorsements, case study metrics, and publicly authorized business references.
— Client-Provisioned Operational Data: Lead records, customer pipeline information, transactional notes, automation inputs, and workflow datasets.The categories above are illustrative and may vary depending upon the nature of the professional services provided and the scope of an applicable SoW.

3 HOW WE USE YOUR INFORMATION3.1 Operational Processing Purposes. We process first-party business information to execute our professional implementation and technical deployment lifecycle. This data is utilized for purposes including evaluating business inquiries, demonstrating system mechanics, managing standard contract negotiations, providing professional services, administering commercial relationships, maintaining customer communications, and operating our business.3.2 Electronic Communication Consent. Submitting a business inquiry, downloading case studies, initiating direct business correspondence, or scheduling an advisory session via the Site establishes a direct professional relationship through which Vantaric may transmit business communications relating to its services.This permission encompasses the automated, manual, or algorithmic deployment of programmatic proposals, automated email nurturing sequences, operational system updates, project documentation, and strategic corporate insights routed via electronic mail, telephony networks, or digital messaging infrastructure.3.3 Opt-Out Mechanisms. Individuals may opt out of marketing communications or request restrictions on certain processing activities at any time. Electronic marketing materials feature direct, instant-action cancellation links. Automated mobile or SMS communications can be immediately suspended by transmitting the keyword “STOP” to our outbound messaging endpoint.All formal opt-out or data suppression requests may be routed directly to our Legal & Compliance Division via email at [email protected].3.4 Legal Bases for Processing. Where required under applicable data protection laws, Vantaric processes personal information pursuant to one or more recognized legal bases, including:1) Legitimate Interests. Processing necessary to evaluate business inquiries, conduct commercial discussions, maintain Site security, assess compatibility for potential engagements, improve service delivery, and operate our business efficiently.
2) Contract Performance. Processing necessary to enter into, administer, fulfill, or enforce contractual relationships, SoWs, service agreements, or related commercial arrangements.
3) Consent. Processing based upon voluntary consent provided by an individual, including where applicable the receipt of marketing communications, automated communications, or participation in testimonials, endorsements, or case studies.
4) Legal Obligations. Processing necessary to comply with applicable laws, regulatory requirements, lawful governmental requests, court orders, tax obligations, recordkeeping requirements, or compliance mandates.
5) Protection of Rights and Interests. Processing reasonably necessary to establish, exercise, defend, or protect the legal rights, security interests, property, personnel, systems, infrastructure, or business operations of Vantaric or its Clients.

4 TRACKING TECHNOLOGIES & COOKIES4.1 First-Party Data Minimization. Vantaric adheres to an explicit standard of data minimization across its digital properties. We do not utilize, deploy, or integrate third-party cross-site tracking pixels, persistent behavioral cookies, or marketing retargeting scripts on the Site, including but not limited to the Meta Pixel, Google Analytics tracking IDs, or comparable third-party advertising tracking frameworks.We may collect referral metadata contained within URL parameters (including UTM parameters and similar campaign identifiers) to understand how visitors discovered the Site and to evaluate the effectiveness of our business development and marketing activities.4.2 Technical Session Tokens. The Site utilizes only essential, temporary technical session cookies required to preserve server stability, enforce anti-spam firewalls, and manage standard interactive elements. These tokens do not log historical cross-site behaviors and are, under standard browser configurations, automatically deleted upon termination of the session window.Users maintain the capacity to block or delete cookies via individual browser preferences; however, Vantaric shall not be responsible for resulting usability degradation, functional execution failures, or secure interface component disruptions across the Site caused by user-configured blocking parameters, virtual private networks, or browser-side restrictions.

5 THIRD-PARTY CLIENT DATA PROCESSING5.1 Client-Provisioned Datasets. When executing advanced automation deployments and system integrations under an active SoW, Vantaric operates strictly as an independent service provider and Data Processor under contract. The Client remains the Data Controller with respect to all Client-provisioned data processed under this Section.The datasets processed under this Section are provisioned directly by the Client and route exclusively through the communication channels and technical environments defined in Section 2.5.This processing scope encompasses all digital assets provisioned to Vantaric, which may include historical lead repositories, active customer pipelines, data lakes, voice communication data, textual transcripts, automated content distribution queues, or associated unstructured commercial datasets.5.2 Compliance Prerequisites. Vantaric’s processing of Client-provisioned data is conditioned upon the Client maintaining all required consents, opt-ins, permissions, notices, and other lawful bases for the collection, transfer, and processing of such data. The Client remains solely responsible for ensuring that its data collection practices, records, communications, and processing activities comply with applicable privacy, data protection, telecommunications, and marketing laws.5.3 Processor Data Minimization. Vantaric restricts the baseline processing of client-provisioned assets to minimal identifiers required to execute the operational outcomes defined in the applicable SoW. This data is limited to full names, corporate or personal telephone numbers, corporate or personal email addresses, and historical transactional notes or lead inquiry context provided directly by the Client.Vantaric explicitly disclaims the unauthorized intake, processing, or systemic storage of special categories of personal data, including payment card information, credit metrics, government-issued identification records, or protected health information (PHI). No such sensitive information may be provisioned to Vantaric's standard automation instances unless explicitly authorized under an executed specialized compliance addendum to an applicable SoW.5.4 Repository Maintenance and Accuracy. The Client holds exclusive legal and operational responsibility for the data integrity, accuracy, and continuous maintenance of their provisioned datasets. The execution efficacy and technical performance of Vantaric’s professional services are directly contingent upon the Client maintaining accurate and current records.The Client is responsible for maintaining records, implementing filtering protocols, and isolating deactivated telecommunication paths, withdrawn consents, or opted-out data subjects prior to transmission, ensuring execution and compliance integrity of automated communication workflows.5.5 Data Sovereignty and Guardrails. Vantaric maintains no independent ownership interest in records processed within a Client’s dedicated workspace or software environment. All such records remain under the exclusive control of the Client and are neither sold, leased, shared, nor independently monetized by Vantaric.If a data subject communicates an objection to automated processing or initiates an unprogrammed or complex request requiring human intervention during an active conversational sequence, the system securely records the interaction history, suspends automated communication protocols, and routes the record to the Client's designated internal team for immediate human engagement.

6 DATA TRANSFER AND INFRASTRUCTURE6.1 Service Delivery Infrastructure. To preserve service delivery velocity, Vantaric may execute its professional operations through personnel, corporate affiliates, and decentralized service providers globally. Vantaric retains absolute operational discretion over its internal staffing assignments, resource allocation, and project delivery operations.6.2 Categories of Recipients. To facilitate the delivery of professional services, information processed by Vantaric may be disclosed to or processed by categories of authorized recipients including:1) Enterprise cloud infrastructure providers and hosting environments;
2) Customer relationship management (CRM) platforms and workflow orchestration systems;
3) Telecommunications carriers, messaging gateways, email delivery providers, and related communication infrastructure operators;
4) Authorized personnel, subcontractors, affiliates, consultants, and service providers engaged in service delivery;
5) Professional advisors, auditors, accountants, insurers, legal counsel, and compliance specialists; and
6) Governmental authorities, regulators, courts, or law enforcement agencies where disclosure is required by applicable law.All such recipients receive information solely to the extent reasonably necessary to perform their designated function and remain subject to appropriate confidentiality obligations, contractual safeguards, data protection requirements, and legal restrictions.6.3 Confidentiality and Transfer Safeguards. All personnel, corporate affiliates, and authorized technical partners or service providers engaged by Vantaric are contractually bound by written confidentiality mandates and mandatory Data Protection Addendums (DPAs) prior to obtaining infrastructure workspace access. International data processing paths comply with recognized cross-border transfer safeguards, utilizing Standard Contractual Clauses (SCCs) to ensure data continuity across legal boundaries.6.4 Third-Party Infrastructure Providers. Service delivery requires technical data routing through industry-standard infrastructure nodes. These third-party sub-processors are restricted to secure enterprise cloud hosting environments, isolated software sandboxes, telecommunications providers, messaging platforms, and related communication infrastructure providers.6.5 Disclosure of Service Provider Information. In strict alignment with Section 7.6 of the Terms, Vantaric maintains complete operational control over its infrastructure staffing. Except where explicitly required by mandatory local data protection laws that cannot be contractually waived, Vantaric is under no obligation to disclose the specific identities, individual names, or geographic locations of its subcontractors, personnel, affiliates, and service providers publicly.

7 AUTOMATED MOBILE COMMUNICATIONS7.1 Data Non-Commercialization. To maintain compliance with applicable telecommunications requirements and industry standards, Vantaric observes strict data isolation practices. No mobile phone numbers, originator opt-in parameters, mobile data blocks, or metadata logs will ever be sold, rented, leased, or shared with third parties, unaffiliated entities, or commercial information brokers for marketing, advertising, profiling, data brokerage, or other commercial monetization purposes.7.2 Opt-Out Processing. Automated communication systems monitor recognized opt-out keywords and suppression requests. The moment a target prospect transmits an opt-out trigger word (including but not limited to “STOP”, “UNSUBSCRIBE”, “QUIT”, or “DELETE”), the automation network flags the record, permanently halts the active conversational sequence, updates the status field within the repository pipeline, and isolates the phone line from future automated outreach.

8 DATA SECURITY, RETENTION, AND ISOLATION8.1 Technical Sandbox Isolation. Vantaric enforces a strict data segregation architecture designed to prevent the cross-contamination of commercial datasets. All client-supplied datasets are hosted and processed exclusively inside isolated software sandboxes or sub-account environments. No two client instances ever share database tables, automated workflow memory fields, or application environments.8.2 Data Encryption Protocols. All professional datasets and commercial identifiers processed within our automated pipelines and managed corporate workspaces are protected using industry-standard security measures. Data is encrypted during transit across networks via secure protocols (SSL/TLS) and remains encrypted while at rest within our enterprise cloud environments.8.3 Data Retention and Disposal. Vantaric limits the retention of client-provisioned assets to the active lifecycle of the professional services. Upon the completion or contractual termination of a SoW, Vantaric purges client-provisioned data from its active systems within a commercially reasonable administrative period. Clients may elect to have such records permanently destroyed or returned via secure transfer.This protocol excludes data retained inside secure, automated system backups or records required to satisfy mandatory statutory retention laws.Vantaric retains inquiry records, commercial correspondence, CRM records, contractual records, and related business information only for as long as reasonably necessary to pursue legitimate business purposes, maintain historical business records, resolve disputes, comply with legal obligations, or enforce contractual rights.8.4 Security Incident Management. In the event Vantaric becomes aware of an actual or reasonably suspected unauthorized access event, security compromise, accidental disclosure, or other incident affecting protected information, Vantaric will implement commercially reasonable investigation, containment, remediation, and recovery measures designed to preserve system integrity and mitigate potential harm.Where required by applicable law, Vantaric will provide notifications to affected Clients, regulatory authorities, or impacted individuals within the timeframes prescribed by applicable legal requirements.Nothing in this Section shall be construed as creating an independent warranty against unauthorized access, cybersecurity incidents, or third-party criminal activity.

9 DATA CONTROL, RIGHTS, AND CONTACT9.1 Data Subject Requests. In accordance with international data protection principles, individuals whose identifiers are processed within our systems maintain the right to request access, correction, deletion, or data portability.Because Vantaric processes Client-provisioned datasets strictly as a Data Processor, any formal erasure or modification requests concerning client-supplied target records must be directed straight to the respective Client acting as the Data Controller.Vantaric handles these inquiries purely as an administrative forwarding service and disclaims all liability for processing delays or routing errors originating from misdirected communications.9.2 Jurisdiction-Specific Rights. Depending upon the jurisdiction in which an individual resides, additional privacy rights may apply under applicable law.Subject to applicable legal limitations, such rights may include the right to access personal information, request correction of inaccurate information, request deletion of personal information, restrict certain categories of processing, object to specific processing activities, receive information regarding data disclosures, request portability of eligible information, or appeal certain privacy-related decisions.Residents of jurisdictions implementing privacy frameworks such as the GDPR, UK GDPR, CCPA, CPRA, LGPD, POPIA, or comparable laws may exercise applicable rights by contacting the Data Protection Office identified in Section 9.4.9.3 Modification Authority. Vantaric reserves the right to update or amend this Privacy Policy periodically to reflect software updates, infrastructure modifications, or shifting international regulatory frameworks. Material changes will be reflected through publication of the revised version on the Site. Changes become effective upon publication unless otherwise required by applicable law.9.4 Contact Information. For inquiries regarding our data processing methodologies, to submit data protection related requests, or to exercise data subject rights under this Policy, please contact:Kutschker International, LLC
Attn: Data Protection Office
Email: [email protected]Last Updated: 2026-01-01